The health and safety of our guests and staff has always been vitally important to us, but never more so than now. We’re doing everything possible to make certain that all our properties are safe, sanitary, and germ-free. In fact, we’ve rolled out Seagate Safe, our comprehensive new property-wide program in partnership with EcoLab, with over 150 additional procedures, to provide you with the highest level of safety.
Seagate Safe represents our substantial commitment to protecting guests, staff members, and the surrounding community by implementing a broad range of safety precautions.
Seagate Safe Spa Guidelines
We have extended the time between Spa appointments to a minimum of 30 minutes, allowing our team time to properly disinfect, sanitize, and sterilize the treatment room with hospital-grade disinfectant after each guest. All products and tools are also sanitized with hospital-grade disinfectant after each guest. All linens will be placed in a sealed bag before leaving the treatment rooms to reduce any possible airborne contaminants.
Spa Technicians will wear Masks, Gloves, caps, and eyewear for all treatments. Employees are required to wash hands for a minimum of 20 seconds before putting on new gloves and masks, and change gloves frequently.
When using the Spa guests will be required to wear masks. We ask that if you or anyone in your household have a fever greater than 99 degrees, cough, short of breath, headaches, or sore throat please contact us to rebook your appointment.
The Tranquility room will be disinfected after each guest use. Our steam room and vichy shower will be closed temporarily.
All lockers have been thoroughly sanitized, then locked to avoid accidental contamination. Lockers will be spaced in accordance with social distancing guidelines.
There are no self- service beverage stations at this time.
Guests are able to handle their own credit card for payment processing and will be presented with their own pen to be used throughout the day.
We are continually monitoring government policy changes and mandates, Centers for Disease Control (CDC) guidelines, in addition to all local public health notices and will continue to adapt our protocols and procedures as necessary.